We want you to be satisfied with your purchase, and we are happy to offer an exchange or store credit within 30 days of your purchase. Please note the following guidelines:

• All items must be returned in their original packaging with tags attached for us to process the exchange or store credit.
• The buyer is responsible for covering the return shipping fees. We recommend using a shipping method that provides tracking and delivery confirmation for your protection.
• We cannot be held responsible for any lost, stolen, or missing packages that are shipped back to us. It is advisable to ensure your return shipment.
• Please note that all sale items are final and cannot be exchanged or returned.
• We cannot be held responsible for any lost or stolen packages that occur during the shipping process.
• Store credit will be issued in the form of a digital gift card, which will be provided to you through email.

Thank you for shopping with us, and if you have any further questions or concerns, please don’t hesitate to contact us via oakpinetoys@gmail.com